1. What is an Executive Virtual Assistant (EVA)?

An Executive Virtual Assistant (EVA) is a highly skilled professional who supports high-level executives, CEOs, and entrepreneurs by managing administrative tasks, streamlining operations, and optimizing workflows. Unlike a general Virtual Assistant, EVAs focus on strategic-level tasks, ensuring you have the time to focus on your business's growth.

2. How does an Executive Virtual Assistant differ from a traditional assistant?

The biggest difference lies in flexibility and specialization. EVAs are contractors, not employees, meaning no overhead costs like benefits, office space, or equipment. Plus, EVAs specialize in helping executives with high-level tasks such as calendar management, team oversight, and performance tracking, tailored to your business needs

3. What services does Assistum provide?

We offer a range of customizable services designed to save you time, increase efficiency, and help you scale your business.

To explore how we can support your goals, visit our services page.

4. How can an EVA help me scale my business?

By delegating time-consuming tasks, you can focus on high-value activities like strategy, leadership, and growth. Your EVAs manage everything from email triage and calendar organization to team coordination and process optimization, so you can spend more time in your “zone of genius.”

5. What industries benefit most from working with an Executive Virtual Assistant?

Our clients include high-level executives, visionary leaders, and entrepreneurs in industries such as (but not limited to):
● Creative media and entertainment
● Personal development and business coaching
● Public speaking and workshops
● Education and consulting

If you’re a visionary leader who values efficiency and growth, an EVA can provide the support you need.

6. How do I know if I’m ready to hire an EVA?

If you’re struggling to keep up with:
● Overflowing emails
● Calendar conflicts
● Team management

…it might be time for an EVA. Take our “EVA Readiness Quiz” to find out if it’s time to hire an Executive Virtual Assistant.

7. What are the costs associated with hiring an EVA?

With Assistum, your only expense is the monthly package that suits your needs. Our packages start at $1,500/month and scale up to $4,500/month. With an EVA, you only pay for what you need—no additional costs for benefits, taxes, or office space. You can find more information on our pricing here.

8. Do unused hours roll over to the next month?

Assistum works on a simple month-to-month basis, giving you complete flexibility without the burden of being locked into any long-term commitments such as three-month, six-month, or yearly contracts—you're free to adjust or pause services as your needs change.

Due to the month-to-month nature of our services, unused hours do not roll over. This ensures we can focus on your immediate priorities and maintain flexibility for both parties.

9. What tools and software do you use?

We’re experienced in a wide range of tools, including (but not limited to):
● Calendar & Scheduling: Google Calendar, Microsoft Outlook, Apple Calendar
● Communication: Slack, Zoom, Google Workspace
● Project Management: Moxie, Asana, Trello, ClickUp
● Data & Analytics: Google Sheets, Excel

We’re also happy to adapt to any tools your business is already using!

10. Is my information secure?

Absolutely. We use LastPass to securely store and manage passwords, and all data is handled with the utmost confidentiality. Additionally, all of Assistum’s team members sign Agreements to ensure your sensitive information remains private.

11. Do you work with businesses outside the U.S.?

Yes! While our team is 100% U.S. based, we work with clients worldwide. We’ll adapt to your time zone and communication preferences to ensure seamless collaboration.

12. What is your onboarding process like?

1. Kickoff with a Powerful 2-Hour Onboarding Session: During this deep-dive call, we’ll uncover your unique needs, define your top priorities, and craft a tailored approach to achieving your goals. Together, we’ll also lock in your personalized Daily Sync Meeting schedule—a cornerstone of our first month’s seamless collaboration—ensuring we’re perfectly aligned every step of the way.

2. Exclusive Operations Playbook: For those who choose our premium plans, we’ll create a bespoke operations playbook—a comprehensive guide to ensure effortless collaboration, optimized workflows, and measurable results.

3. Immediate Action for Maximum Impact: From day one, we’ll dive straight into your most pressing tasks, delivering swift results that set the tone for long-term success.
    

This isn’t just onboarding—it’s your fast track to efficiency, clarity, and growth.

13. How do I get started?

It’s simple! Start with our Eligibility Application to first see if we’re a good fit. If we are, you’ll be prompted on the next steps to book a discovery call to discuss your needs and determine the best package for your business.

14. What if I only need help with a few tasks per month?

If you need fewer than 20 hours of support, we recommend starting with an Admin Virtual Assistant. The founder, Nikki Jones, has had the privilege of working closely with a network of talented Virtual Assistants across the U.S. We’d be happy to connect you with someone who fits that role perfectly. Just let us know if you’d like an introduction by emailing nikki@assistumllc.com.

15. Why should I choose Assistum?

At Assistum, we’re not just task managers—we’re strategic partners. Our Executive Virtual Assistants are experts in creating efficient works, identifying bottlenecks, and driving results, so you can lead your business with clarity and confidence.