At Assistum, we are committed to protecting your privacy and ensuring that your experience with us is secure and seamless. Below, we outline how we collect, use, protect, and share the personal information you provide when communicating with your dedicated virtual assistant via text message.
 

1. Information Collection

We collect various types of personal information to provide you with an efficient and personalized service. This may include, but is not limited to:

• Name

• Phone Number

• Email Address

• Any other information you provide during interactions with us, such as through intake forms or communication with your virtual assistant.
   

2. Collection Methods

We gather your personal information through the following methods:

• Intake Forms: Information provided by you during registration or while interacting with our team.

• Text and Email: Any information shared by you through written communication with us, including text messages with your dedicated virtual assistant.
   

3. Usage of Information

We use the information we collect to offer a personalized, efficient service, ensuring that we can provide you with the best possible experience while communicating with your virtual assistant. Your data helps us:

• Understand and meet your needs.

• Tailor our services to your preferences.

• Improve communication and streamline task management.
   

4. Sharing of Information

At Assistum, we respect your privacy. Your personal information, including mobile and text message data, will never be sold or shared with third parties for marketing or promotional purposes without your explicit consent.

We may share your data only if required by law or with trusted partners that assist us in delivering our services, but we will always ensure that your data is protected.
 

5. Data Protection

We take the security of your personal information seriously. We implement the following measures to safeguard your data:

• Secure Database: Your information is stored in a secure database, accessible only to authorized personnel who need it to perform their duties.
   

6. Text Message Opt-Out

We respect your preferences and want to make sure you’re only receiving the communications that are relevant to you. If at any point you wish to stop receiving text messages from us, you can easily opt-out by following these steps:

• Simply respond with “STOP” to the number from which you received the message.
  By doing so, you will no longer receive text communications from us. Please note that opting out of text messages will not affect the services provided to you, and you can still reach us through other communication channels.
   

7. Changes to This Policy

We may update this privacy policy occasionally. Any changes will be communicated via our website or directly to you if necessary. Please review this policy regularly to stay informed about how we protect your privacy.

By engaging with Assistum’s services, you agree to the terms outlined in this privacy policy. If you have
any questions or concerns regarding our practices, please don’t hesitate to contact us.
 

Changes to This Privacy Notice​

This policy is effective as of April 17th, 2025.  We may change, modify or update this Privacy Policy at any time and will notify you of any fundamental changes by email or postal mail.  Otherwise, we will reflect any such modifications to this Privacy Policy on our website. We suggest that you periodically consult this Privacy Policy. Your continued use of our website after any such changes constitutes your acceptance of this Privacy Policy, as revised.

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How to Contact Us​

If you have any questions or concerns about this Privacy Policy, the information we hold about you, or you wish to change your personal information in our records, please contact Nikki Jones, Owner and CEO, at nikki@assistumllc.com.

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Do You Need Extra Help?​

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).
 

Policy Last Updated April 17th, 2025.​